Our Story

At Balance Group Australia, we believe that true wellbeing comes from a balanced approach to health—one that supports the body, mind, and independence of every individual. We exist to make health, mobility, and support services more accessible, more personalised, and more impactful for people of all ages and stages of life.

We are a proud family-owned and operated group of businesses, established in 2014 and built on the foundation of care, compassion, and community. What began as a single business has evolved into a growing collective of health-focused services—including mobility equipment, physiotherapy, podiatry, massage therapy, allied health, occupational therapy, manufacturing and business consulting.

Our journey began with one simple question:

“How can we help improve the lives of people around us.”
That question continues to guide every decision we make today.

For over a decade, Balance Group has supported individuals, families, aged care providers, health professionals, and businesses throughout Australia. We work across both retail and clinical settings, blending healthcare expertise with personal connection to help our clients move better, feel better, and live more independently.

What Makes Us Different

At Balance Group, we do more than provide services—we form partnerships with our clients. Our team of experienced specialists in mobility, rehabilitation, and allied health is passionate about delivering solutions that are practical, innovative, and tailored to each person’s unique needs.

We don’t believe in one-size-fits-all advice. Whether you’re choosing a lift chair for an elderly parent, beginning physiotherapy after surgery, or seeking a podiatry assessment for a child—we meet you where you are, and guide you forward with integrity, empathy, and evidence-based care.

As a locally owned and operated company, we understand the communities we serve. We live here, we work here, and we care deeply about seeing our clients thrive here. That’s why personal attention, continuity of care, and transparent communication are at the heart of everything we do.

Our Commitment to Service

Our responsibility doesn’t stop at the clinic door or shop counter. At Balance Group, we are committed to delivering industry-leading service that reflects our values—professionalism, accessibility, and meaningful human connection. We aim for every customer and client to walk away feeling that they received not only outstanding value for money, but also the respect, time, and genuine care they deserve.

We take pride in empowering people to make informed choices—offering the right information at the right time, without pressure or confusion. Whether you visit us online, in-store, or at one of our clinics, you’ll experience the same standard of excellence across every touchpoint.

Our Vision

To be Australia's most trusted and holistic group of wellness-focused businesses—improving lives through mobility, movement, and mental health.

Our Mission

To empower individuals through innovative products and professional health services that restore freedom, enhance wellbeing, and promote independence.

Our Core Values

Compassion: We treat every person with respect and empathy.

Integrity: We offer honest advice and ethical care.

Innovation: We continually improve and adapt to our clients’ needs.

Excellence: We uphold clinical and service standards of the highest level.

Community: We support the people and places we serve.